
After purchasing the SIM package, complete the simple web-based procedure to start using the service.

Use the service however you want, whether it's for short-term use or keeping cost at a minimum...or both! You can also add more data as needed.

Enjoy lightning-fast LTE speeds on the NTT DOCOMO network and rock-solid 3G speeds outside LTE areas.
Three service plans!
You can add more data later!
| Plan | Plan 1.2G | Plan 2.4G | Plan 3.2G |
|---|---|---|---|
| SIM card types | Normal SIM, Micro-SIM and Nano-SIM *Choose from one of the three form factors |
Normal SIM, Micro-SIM and Nano-SIM *Choose from one of the three form factors |
Normal SIM, Micro-SIM and Nano-SIM *Choose from one of the three form factors |
| Speed | No limit | No limit | No limit |
| Duration | 30 days | 30 days | 60 days |
| Data amount | 1.2GB | 2.4GB | 3.2GB |
package
|
|||
SIM card types:
Normal SIM, Micro-SIM and Nano-SIM
*Choose from one of the three form factors
Speed: No limit
Duration: 30 days
Data amount: 1.2GB
SIM card types:
Normal SIM, Micro-SIM and Nano-SIM
*Choose from one of the three form factors
Speed: No limit
Duration: 30 days
Data amount: 2.4GB
SIM card types:
Normal SIM, Micro-SIM and Nano-SIM
*Choose from one of the three form factors
Speed: No limit
Duration: 60 days
Data amount: 3.2GB
Purchase at the locations noted below.

Only three steps between purchasing and using the service!
Please read the following before you start using this service.
You must also read and agree to the Important information and Terms of Use that are found on the website. Important Notes
- This is a mobile Internet connection service provided by Sony Network Communications Inc.
- This service does not support circuit switching services (telephone calls and short message service etc.) or file sharing (P2P).
- This service assigns a private IP address to your device.
- Please purchase the correct size SIM card for your device.
- The SIM card is provided to you on a loan basis. A fee of 3,000 yen (plus tax) will be charged for lost or damaged SIM cards.
- You must activate the service on the official website within 14 days, including the day of purchase, or before the expiration date printed on the card from which you removed the SIM card, whichever comes first.
-
This service supports the Xi® and FOMA® networks operated in Japan by NTT DOCOMO.
- LTE (Xi®): Band 1 (2100 MHz)/Band 19 (800 MHz)/Band 21 (1500 MHz)/Band 3 (1800 MHz, only some areas)
- W-CDMA (FOMA®): Band 1 (2100MHz)/Band 19 (800MHz)
- The devices for using this service are to be provided by the customer and must support Xi® or FOMA®, as well as bear the mark of Technical Regulations Conformity Certification etc. of Specified Radio Equipment (Technical Conformity Mark ).
- The Internet speed indicated for this service is the maximum value under ideal circumstances. It may vary according to connection status, communication equipment, network environment, and other factors.
- You cannot use services provided exclusively by NTT DOCOMO, such as i-mode®.
-
If you have a non-NTT DOCOMO device and it is SIM locked, you need to unlock it first. You must also set the access point name (APN) on your device.
- If you have an iPhone 5s , iPhone 5c , iPhone6 or iPhone6 Plus, you must install the APN profile from the following website beforehand via a wireless LAN or other Internet connection.
http://www.so-net.ne.jp/prepaid/i/
Visit the page using Safari on your iPhone.
- If you have an iPhone 5s , iPhone 5c , iPhone6 or iPhone6 Plus, you must install the APN profile from the following website beforehand via a wireless LAN or other Internet connection.
- There are no refunds or returns for this package, and no refunds for refills.
- We do not issue statements or receipts for this service.
- You cannot suspend or cancel service while it is in use.
- Refills require a credit card (Visa, MasterCard, JCB, American Express, or Diners Club International).
- Your service will be canceled if you do not refill your account within 14 days of the day after you use up your remaining data.
- The package you received includes manuals in Japanese, English, Chinese (traditional and simplified), Korean, and Thai.
- The websites for activation and refilling are in Japanese and English.
Estimate for 1GB (based on our own tests)*Assuming the use of a smartphone
![]() |
![]() |
![]() |
![]() |
This service uses the Xi® and FOMA® networks operated by NTT DOCOMO.
This service requires a device that supports the following frequencies.
| : LTE (Xi®) | : 3G (FOMA®) |
|---|---|
| ·Band 1 (2100MHz) | ·Band 1 (2100MHz) |
| ·Band 19 (800MHz) | ·Band 19 (800MHz) |
| ·Band 21 (1500MHz) | |
| ·Band 3 (1800MHz)*Limited to the Tokyo, Nagoya, and Osaka areas | |
- ·Band 1 (2100MHz)
- ·Band 19 (800MHz)
- ·Band 21 (1500MHz)
- ·Band 3 (1800MHz)*Limited to the Tokyo, Nagoya, and Osaka areas
- ·Band 1 (2100MHz)
- ·Band 19 (800MHz)
Explanation of plans, troubleshooting, etc.
Q.What is Prepaid LTE SIM?
Q.What do I need to start using it?
After inserting the SIM into the device on which you will use Prepaid LTE SIM and configuring APN information, the initial screen for this service will appear once you open your browser.*1
On the initial screen, enter the SIM phone number (1) and password (2) printed on the card from which you punched out the SIM card, and then enter your user information*2 to start using the service.

- *1 If the initial screen does not appear, please use the following link:
http://www.so-net.ne.jp/prepaid/a/ - *2 User information: Your name, gender, birth date, postal code, address, phone number, email address, and type of mobile device
| Item | Postal code | Address |
|---|---|---|
| Description | If you don't know your postal code, please enter "000-0000". | Enter your address while in Japan. If you will not have a fixed address while in Japan, please enter the address of where you stay the longest. |
Q.What will I need to refill my account?

- *1 Refills must be made during the period that Prepaid LTE SIM allows them.
SIM cards other than those from the Prepaid LTE SIM service cannot be refilled. - *2 The following credit cards are accepted: Visa, MasterCard, JCB, American Express, or Diners Club International (Some credit cards may not be accepted.)
Q.Are there any restrictions on use?
List of plans
Q.Please issue a receipt.
Q.Do you accept returns?
Returns other than exchanges for defective products are not allowed.
Please contact our call center about exchanges.
<So-net SIM Service Support>
Contact Number(English): 0120-688-260 (Weekdays 10:00-17:00)
Contact Number(Japanese): 0120-217-260 (Weekdays 10:00-17:00)
Customer Support is available in English and Japanese.
Q.What is Japan Connected-free Wi-Fi?
* This app is offered by NTT Broadband Platform, Inc. Please note that the Japan Connected-free Wi-Fi service is not provided by Sony Network Communications.
- Sales started on April 22, 2014.























